Preselected options that commit users to unnecessary

Dead Internet Theory: A preselected purchase turns inaction into consent. When an optional product or service is already checked, the customer must notice and undo a decision they never actually made.

https://switchboardtechservices.com/articles/dit-preselected-options-that-commit-users-to-unnecessary-spending/

By Switchboard Tech Services · Originally published 2026-04-07

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