Service reliability reduced while subscription prices

Dead Internet Theory: Price increases and reliability problems should be compared with actual service data rather than frustration during one outage. Microsoft 365 provides a useful case because Microsoft publishes both commercial pricing changes and quarterly worldwide uptime figures.

https://switchboardtechservices.com/articles/dit-service-reliability-reduced-while-subscription-prices-increase/

By Switchboard Tech Services · Originally published 2026-04-26

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