Refunds conditional on a favorable review | Dead Internet

Dead Internet Theory: When a refund, reimbursement, or other benefit depends on leaving a favorable review, the resulting rating no longer cleanly represents the customer's original experience.

https://switchboardtechservices.com/articles/dit-refunds-conditional-on-a-favorable-review/

By Switchboard Tech Services · Originally published 2026-06-14

#Switchboard #Article